From 9.00 am to 8.00 pm, our friendly staff at the customer information desk will be happy to answer any questions you may have about Kaufpark Dresden. Other services offered by the centre information desk include the purchase of voucher cards and coin exchange.

Lifts also enable people with limited mobility to move comfortably between the shopping area and the parking deck. In addition, marked disabled parking spaces are available in front of the centre entrance.

The following trams will take you directly to Kaufpark Dresden: Line 1 | 9 | 13 The ticket machines are located at the stops ‘Dohnaer Straße’ and ‘Gleisschleife’ For your planning: DVB-Verbindungsauskunft

The following buses will take you directly to Kaufpark Dresden: Bus route 66 | 86 | 88 | 386 | F | H/S Our free bus shuttle will take you to the centre and back again. For your planning: DVB connection information

Numerous bicycle racks are available at the centre entrance/ parking deck.

You need a taxi? One call is enough. You can order a taxi yourself at the centre information desk in Kaufpark Dresden or the friendly service staff will do it for you free of charge.

You will find our free customer WCs, children’s WCs, WCs for the disabled and baby changing facilities under the event staircase. Please follow the signs.

You will receive the full service of our postal agency in the PWV Press Shop from 20 September 2023. Of course you can also get stamps there.

For your safety, we have a center patrol on duty. Our security staff are also happy to be there for you as a service partner.